If a traveller needs to cancel their trip, there is a  cancellation policy so that they’ll receive a percentage of their payment back. The percentage applies to the amount that the traveller has paid at the time of the cancellation, not the total amount of the reservation.

If you are a property owner please select below a booking cancelation policy closest to your policy and please mention it clearly to your property listing as described below:

No Refund

  • No refund offered for any reason or timeframe.

Strict

  • Bookings cancelled at least 60 days before the start of stay will receive 100% refund

Firm

  • Bookings cancelled at least 60 days before the start of stay will receive 100% refund
  • Bookings cancelled at least 30 days before the start of stay will receive a 50% refund

Moderate (recommended)

  • Bookings cancelled at least 30 days before the start of stay will receive 100% refund
  • Bookings cancelled at least 14 days before the start of stay will receive a 50% refund

Relaxed

  • Bookings cancelled at least 14 days before the start of stay will receive 100% refund
  • Bookings cancelled at least 7 days before the start of stay will receive a 50% refund